Frequently Asked Questions

You’ll certainly have questions about the moving process, so we’ve created a list of frequently asked questions below. Please reach out to Lee Moving & Storage, Inc. with additional questions.

It can be hard to know where to begin with a move. You can start by requesting a quote once you know where you’re moving to, when you’re moving, and what you’d like to move.

You should make your reservation as soon as possible once you know the details of your move in order to secure a truck and moving team for your desired moving day.

Some moving companies are known for unethical tactics, like deceptive pricing and holding customers’ items hostage. As a partner with Atlas, Lee Moving & Storage, Inc. has received ProMover® Certification from the American Moving & Storage Association for honest, ethical, and fair services.

Whether you’re moving across town, across the country, or to the other side of the world, we are fully equipped to handle your move with ease. We also provide office and specialized moving services.

Our moving agents will provide you with the most accurate quote possible based on your destination, move date, and move size.

It depends on the move distance, size, and time of year. We’ll do our best to accommodate your timeline.

You’re welcome to pack your own items, but we also provide professional packing services. Our professional movers are trained on best practices for preparing your belongings to arrive safely at your new home.

If you plan to do the packing, you can use your own supplies or purchase professional-grade supplies from us. When we do the packing, we use our own professional supplies.

Our professional movers are trained to pack and load your items for optimum safety and security to ensure that they arrive in the best possible condition. We treat every item like it’s our own.

You’ll receive a tracking number and access to our online tracking system so you can see where your belongings are at any time.

We recommend keeping jewelry, family heirlooms, cash, and other personal or high-value items with you.

We’re not authorized to move live animals, but we’ll provide you with resources to find someone who can.

It depends on the type of plants, distance, and time of year, so be sure to ask your agent. We’ve written a helpful guide to moving your garden.

Yes! Ask your agent for a quote.

We’re unable to move most perishables and any hazardous materials, including fireworks, guns, and chemicals. We can move personal items like financial documents and medical records, but we recommend that you transport these items yourself.

We have plenty of room to store your belongings as long as necessary in our clean, secure warehouses.

We take great precaution to keep your items safe, secure, and free from damage. However, you’re welcome to purchase moving insurance for extra peace of mind.

Payment is accepted in the form of cash, credit, or in some cases, check.

If you’d like additional information not covered in our frequently asked questions, contact Lee Moving & Storage, Inc. at (504) 370-9206 for a free consultation.

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