You’ll certainly have questions about the moving process, so we’ve created a list of frequently asked questions below. Please reach out to Lee Moving & Storage, Inc. with additional questions.
Where Do I Start?
It can be hard to know where to begin with a move. You can start by requesting a quote once you know where you’re moving to, when you’re moving, and what you’d like to move.
When Should I Call a Moving Company?
You should make your reservation as soon as possible once you know the details of your move in order to secure a truck and moving team for your desired moving day.
Why Should I Use Professional Movers?
Some moving companies are known for unethical tactics, like deceptive pricing and holding customers’ items hostage. As a partner with Atlas, Lee Moving & Storage, Inc. has received ProMover® Certification from the American Moving & Storage Association for honest, ethical, and fair services.
Does Lee Moving & Storage, Inc. Do Local and Long-distance Moves?
Whether you’re moving across town, across the country, or to the other side of the world, we are fully equipped to handle your move with ease. We also provide office and specialized moving services.
Will Lee Moving & Storage, Inc. Provide an Estimate?
Our moving agents will provide you with the most accurate quote possible based on your destination, move date, and move size.
How Is My Final Cost Calculated?
Final cost is based on the distance of travel and weight of your belongings.
How Long Will My Move Take?
It depends on the move distance, size, and time of year. We’ll do our best to accommodate your timeline.
Who Packs My Items?
You’re welcome to pack your own items, but we also provide professional packing services. Our professional movers are trained on best practices for preparing your belongings to arrive safely at your new home.
Do I Need My Own Packing Supplies?
If you plan to do the packing, you can use your own supplies or purchase professional-grade supplies from us. When we do the packing, we use our own professional supplies.
Will My Items Stay Clean and In Good Condition?
Our professional movers are trained to pack and load your items for optimum safety and security to ensure that they arrive in the best possible condition. We treat every item like it’s our own.
How Can I Track My Shipment?
You’ll receive a tracking number and access to our online tracking system so you can see where your belongings are at any time.
How Should I Transport Valuables?
We recommend keeping jewelry, family heirlooms, cash, and other personal or high-value items with you.
Can Lee Moving & Storage, Inc. Move Pets?
We’re not authorized to move live animals, but we’ll provide you with resources to find someone who can.
Can You Move House Plants?
It depends on the type of plants, distance, and time of year, so be sure to ask your agent. We’ve written a helpful guide to moving your garden.
Can You Move My Vehicles?
Yes! Ask your agent for a quote.
Are There Any Items Lee Moving & Storage, Inc. Can’t Move?
We’re unable to move most perishables and any hazardous materials, including fireworks, guns, and chemicals. We can move personal items like financial documents and medical records, but we recommend that you transport these items yourself.
Do You Offer Storage?
We have plenty of room to store your belongings as long as necessary in our clean, secure warehouses.
Do I Need Moving Insurance?
We take great precaution to keep your items safe, secure, and free from damage. However, you’re welcome to purchase moving insurance for extra peace of mind.
What Payment Methods Does Lee Moving & Storage, Inc. Accept?
Payment is accepted in the form of cash, credit, or in some cases, check.
If you’d like additional information not covered in our frequently asked questions, contact Lee Moving & Storage, Inc. at (504) 254-2950 for a free consultation.